How long is my membership active?

Your membership is active for 12 months from the date you join TCME and complete the payment.

Will my membership be automatically renewed?

Yes, your membership will automatically renew one year from the date of your last renewal. 

Will I receive reminders about my membership renewal?

You will receive an upcoming renewal reminder 10 days prior to your anniversary date.  It is recommended to check your payment information to be sure that it is up-to-date so that your membership renewal will not be delayed. You will receive a confirmation email once your renewal has been processed. If the renewal is unable to process for any reason, you will receive an email with instructions on how to correct the issue.

How can I cancel my membership?

You may cancel your membership at any time by logging into your membership profile and selecting 'Cancel my Membership' at the top of the page.

How can I cancel recurring payments?

You may cancel recurring payments from your membership profile page by selecting 'Stop' directly below your payment information.

What is TCME's refund policy?

Membership Fees for new members are non-refundable. 

Automatic Renewal Membership Fees may be refunded within 15 days of the member renewal date so long as membership benefits were not utilized. You must email info@tcme.org to request a refund.

Mindful Eating Certificate Course fees are non-refundable after February 1 for each cohort which begins in March. No refunds are available after the start of the course. If you need to request a refund prior to February 1 you may do so by emailing info@tcme.org. 

Event Registration Fees will not be refunded for cancellations less than 5 days prior to an event. Events include but are not limited to webinars, community practice, and live events.

TCME Store purchases are provided for download immediately upon purchase and are therefore non-refundable. TCME Store purchases include but are not limited to Food for Thought Magazine, recorded webinars, and any other downloadable content. 

Partial refunds will not be made.

What type of payments do you accept?

Online payment is the preferred payment method of TCME. All purchases and membership payments made through our website are processed using Affinipay, our secure payment portal according to PCI standards.

Those unable to complete an online payment must contact info@TCME.org to make payment arrangements. Checks from within the United States and direct bank transfers for those outside the United States are accepted with approval from the TCME Director. 

What happens if I lose my password?

If you lost your password or are not sure if you are a member, please select the "forgot password" option on the membership log-in page. 

Do you offer discounted rates?

We offer both personal and professional community membership levels and discounted rates based on country of origin. We intend that no one is denied membership for financial reasons. Select your country of residence during the application process to see rates. The full fee schedule is listed here.

Do you have a scholarship program?

If you are unable to afford the cost of the membership according to your country of origin and membership type, please submit a Membership Scholarship Application.

Do you offer group rates? 

We offer organizational discounts starting at 5% off a 5-member* bundle and 10% off a 10-member* bundle. Contact us at info@tcme.org for more information.  

*Sponsorship includes many benefits, including member bundles. Explore sponsorship here.

How should I submit my membership application?

The membership application and fees are processed online. Start by selecting your country of residence to start your application. Follow the prompts and make your payment online. If you are unable to submit an online application, please contact info@tcme.org for further instruction.

Is my support of The Center for Mindful Eating tax deductible?

Yes, we are a tax-exempt 501 (c) 3 Non-Profit Organization, and your support is tax-deductible. Our US Tax ID number is: 38-3779241. Donate today!

How will TCME communicate with me regarding my membership?

We will email you a few times a month with information about upcoming events and membership benefits. Wild Apricot will send you emails when you register for webinars and when it is time to renew your membership. We respect your privacy and never provide your information to any other person or organization. 

How does TCME protect my information?

Wild Apricot manages our website and membership database, which processes your membership and event payments. Please see Wild Apricot's Privacy and Security statement regarding how your data is stored.

Still have questions?

Please email us at info@tcme.org.